Privacy Policy – Holiday Island Tours & Travels LLC

Effective Date: 12-07-2025

At Holiday Island Tours & Travels LLC, we are committed to protecting your privacy and ensuring transparency regarding how we collect, use, and secure your personal information through our website: https://theholidayisland.com.

1. Collection of Personal Data

We collect information that you voluntarily provide to us through our website forms or during the booking process, including:

  • Full name, contact number, email, Emirates ID or passport details

  • Travel preferences, booking history

  • Payment-related information (processed securely via a third-party gateway)

2. Use of Information

We use your personal data to:

  • Process bookings and deliver travel-related services

  • Send order confirmations and service updates

  • Provide customer support and respond to inquiries

  • Improve user experience on our website

3. Payment & Data Security

  • All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

  • We accept payments online using Visa and MasterCard credit/debit cards in AED.

  • Payment processing is handled via a secure third-party gateway and is encrypted for your safety.

4. Cookies & Tracking

We may use cookies to personalize your experience, remember your preferences, and collect analytics on site usage. You can manage cookie settings in your browser at any time.

5. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

6. Policy Updates

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, Customers are encouraged to frequently visit these sections to stay informed. Modifications will be effective on the day they are posted.

7. Governing Law and Jurisdiction

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

8. Merchant Domicile

Country of Merchant Domicile: United Arab Emirates (UAE)

9. Contact Information

Holiday Island Tours & Travels LLC
Office #4202–4204, Churchill Executive Tower, Business Bay, Dubai, UAE
Phone: +971 4 540 8999
Email: [email protected]